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Customer Service & Logistics Coordinator

Lancaster, NY 14086

Posted: 10/06/2026 Job Types: Permanent Industry: Customer Service Rep Job Number: 101326 Pay Rate: $60,000

Job Description

Customer Service & Logistics Coordinator

Lancaster, NY | $60,000 | Monday–Friday, 8:00 AM–4:00 PM | On-Site

A growing medical manufacturing company is seeking a Customer Service & Logistics Coordinator to manage customer orders, coordinate shipments, and ensure everything moves accurately and efficiently from order entry through delivery.

This is a great opportunity for someone who is organized, detail-oriented, analytical, and enjoys keeping multiple moving pieces on track. You’ll work closely with customers, internal teams, warehouses, and transportation partners to resolve issues and keep orders moving.

What You’ll Do:
  • Review and enter customer purchase orders, verifying pricing, quantities, products, and delivery requirements
  • Track orders, inventory, shipments, and outstanding items
  • Coordinate with customers, internal departments, warehouses, and transportation partners
  • Investigate discrepancies and follow issues through to resolution
  • Maintain accurate records, spreadsheets, and documentation
  • Support invoicing and operational reporting
  • Learn import documentation, inventory planning, and logistics procedures
  • Communicate proactively when deadlines or issues arise

What’s Offered:
  • $60,000 salary
  • Monday–Friday, 8:00 AM–4:00 PM
  • On-site position
  • Health & dental insurance
  • Paid time off
  • 401(k) with company match
  • Comprehensive training provided

If you’re someone who checks the details, follows through, and takes ownership when something doesn’t add up, we’d love to hear from you!

Job Requirements

What We’re Looking For:
  • Strong attention to detail and organizational skills
  • Basic Excel skills, including data entry, sorting, filtering, and basic formulas
  • Strong critical-thinking and problem-solving abilities
  • Ability to recognize discrepancies and take initiative to resolve them
  • Clear written and verbal communication
  • Ability to prioritize multiple responsibilities and meet deadlines
  • Dependable, accountable, and willing to learn

Experience with customer orders, inventory, purchasing, scheduling, billing, or logistics is a plus. Medical device experience or a college degree is not required.
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About Lancaster, NY

Discover exciting job opportunities in the picturesque area surrounding Lancaster, New York! The hometown charm, vibrant culture, and endless growth prospects make this region an ideal place to kickstart your career. From the scenic beauty of Como Lake Park and the historic Lancaster Opera House to the delectable cuisine at local favorites like The Irishman Pub and Wiechec's Lounge, there's something for everyone here. With easy access to Buffalo's professional sports teams and Shea's Performing Arts Center, the possibilities for both work and play are endless. Don't miss out on this unique chance to thrive in a community that offers both career advancement and unforgettable experiences!
716-634-3300 1775 Wehrle Dr. Williamsville, NY 14221

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