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Purchasing & Sales Support Coordinator

Orchard Park, NY 14127

Posted: 06/10/2026 Job Types: Permanent Industry: Customer Service Rep Job Number: 101269 Pay Rate: $60,000-$70,000

Job Description


Purchasing & Sales Support Coordinator

Overview
  • Highly detail-oriented role focused on owning purchasing coordination, order tracking, and vendor/customer follow-up in a fast-paced environment
  • Supports a team currently experiencing high workload and backlog due to increased vendor activity and prior operational disruptions
  • Emphasis on proactive problem-solving, root-cause analysis, and process improvement rather than purely transactional customer service work


Key Responsibilities
  • Run and analyze purchasing reports and demand/projection forecasts
  • Manage purchase order lifecycle, including creation, tracking, and matching POs to invoices
  • Follow up with vendors and customers to ensure timely order fulfillment and issue resolution
  • Investigate open and unfulfilled sales orders to determine root causes of delays
  • Determine and communicate lead times, shipping schedules, and order status updates
  • Manage high-volume communication via phone and email with internal teams, vendors, and customers
  • Identify process gaps and contribute ideas to improve operational efficiency and accuracy
  • Support resolution of escalated issues related to product, order discrepancies, or fulfillment breakdowns


Preferred Background
  • Experience in supply chain coordination or procurement support
  • Background in logistics, manufacturing support, or distribution environments
  • Familiarity with order management systems and basic reporting tools




Compensation
  • $60, 000 –$70, 000 annually (based on experience)

Job Requirements

Required Skills & Qualifications

  • Strong communication skills (written and verbal) with a proactive and professional approach
  • Analytical mindset with the ability to investigate issues and interpret data from reports
  • Experience in inventory management, distribution, purchasing, sales support, or supply chain coordination preferred
  • Comfortable working in a high-volume, fast-paced environment with shifting priorities
  • Strong attention to detail, especially in tracking orders, documentation, and reconciliation tasks
  • Ability to ask questions, escalate appropriately, and work independently with minimal direction
  • Problem-solving mindset with a focus on ownership and accountability

Meet Your Recruiter

Stefanie Buckland
Sr. Executive Recruiter

Stefanie began with Selective Staffing Solutions in 2005 as a temporary Receptionist. Now as the Senior Recruiter, Stefanie possesses a breadth of knowledge in all aspects of staffing. Growing with the company has allowed her to hone her understanding of multiple industries and build a strong relationship with Selective Staffing’s clients. Stefanie is truly a vessel of knowledge and has been a mentor over the years to incoming recruiters. With her guidance and insight, Selective Staffing has been able to remain one of the top agencies in WNY!

“Due to the fact that I have been in their position, I can personally relate to candidates starting on a temporary basis. I always tell my candidates to “keep an open mind when searching for work; you never know what doors will open with hard-work and dedication!” I’ve found a home with Selective Staffing and I truly find it gratifying when I can match a person with a company that they can both grow professionally and consider a second home. In addition to building a relationship with my applicants, I enjoy working with my incredibly talented and fun-loving co-workers every day!”

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About Orchard Park, NY

Step into an exciting career in Orchard Park, New York! This vibrant town, located in western New York near Buffalo, offers a perfect blend of small-town charm and big-city amenities. With a backdrop of scenic parks like Chestnut Ridge Park and amenities like the New Era Field, home of the Buffalo Bills, Orchard Park boasts a unique cultural scene. Explore local art galleries, catch a show at the beautiful historic Palace Theatre, or indulge in Buffalo's famous chicken wings. Don't miss out on the opportunity to join this thriving community and discover the growth opportunities that await you in Orchard Park. Explore our job listings today and kickstart your career in this enchanting region!
716-634-3300 1775 Wehrle Dr. Williamsville, NY 14221

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